The Viralstyle Fulfillment Policy states that orders will ship out in 7-15 days from the date the order has reached the Viralstyle Fulfillment queue. Orders will not reach the fulfillment queue in the following 2 cases:
1.) The order is in the “Action Required” tab, which can be found on the Orders Page in-app. Orders in the "Action Required" tab will require 1 of 3 manual updates/actions by the seller (you) before we proceed with production. To see what these updates are, and what they consist of CLICK HERE.
2.) If you have the "Auto-fulfill" setting turned OFF. This setting can be seen in the Site Configuration on the Options Page in-app.